Job Description
The Database & Development Manager is TSA’s in-house expert for all fundraising information systems. Reporting to the CDO, this role safeguards data integrity, delivers actionable analytics, builds reliable reports, campaigns, and dashboards, and delivers analytics that drive revenue across annual, major-gift, digital, and corporate channels.
As a key partner in Moves Management, the administrator creates automated journeys, alerts, and dashboards that cue the CDO and Director of Development on next-step stewardship by donor tier, and ensures gifts are receipted and acknowledgments are sent immediately after donation. The role also produces Board-ready reports and visualizations, translating complex data into clear charts and insights for the CDO’s strategic planning and Board presentations.
Qualifications:
● 5+ years of database or data-analysis work, preferably in a nonprofit fundraising environment.
● Minimum 3 years of hands-on Salesforce NPSP administration.
● Proven experience with Salesforce and online donation platforms such as Fundraise Up.
● Familiarity with accounting integrations, such as QuickBooks, a plus.
● Track record designing reports/dashboards that drive decision-making and revenue growth.
● Create fundraising campaigns, including peer-to-peer fundraising.
● Familiarity with online fundraising, donor privacy regulations, and PCI compliance.
● Advanced experience in Excel/Google Sheets.
● Strong analytic mindset with the ability to translate data into stories.
● Excellent project management, documentation, and internal-client skills.
● Commitment to TSA’s mission of preventing turtle extinctions worldwide.
Responsibilities:
CRM Administration
● Serve as primary Salesforce administrator: user setup, security, automation, duplicate management, matching gifts, and integrations.
● Maintain custom objects and fields aligned with conservation‐program tracking.
● Work closely with the Finance department to reconcile regularly.
● Liaise with IT and external developers on larger enhancements.
Data Integrity & Reporting
● Establish and enforce data-quality standards; run regular audits.
● Produce dashboards and trend reports (LYBUNT, pipeline, campaign ROI, donor retention, etc.) to equip the CDO, Executive Team, and Board.
● Translate raw data into concise insights and visualizations for presentations.
Online Giving & Campaign Tech
● Build and optimize Fundraise Up campaigns, peer-to-peer events, and donation pages; ensure seamless sync with Salesforce.
● Advise on and test new fundraising technologies (e.g., text-to-give, digital wallets, silent auctions, etc.).
Gift Processing & Acknowledgement
● Oversee daily gift imports, soft crediting, matching-gift processing, and batch reconciliations with Finance.
● Generate and mail/email tax receipts and personalized acknowledgements within 48 hours; evaluate automation opportunities.
Donor Stewardship Support
● Maintain moves-management workflows and list pulls for appeals, stewardship touchpoints, and legacy marketing.
● Produce the annual donor list and grant-report giving tables.
● Create donor pathways for new donors, recurring gifts, etc.
Cross-Team Collaboration
● Train Development and Program staff on data best practices.
● Partner with Finance on reconciliation; with Communications on segmentation and email performance; and with Conservation Programs to link project metrics to donor impact.
Benefits:
In addition to the above-stated compensation, Turtle Survival Alliance offers an individual retirement account with a 3% employee match, medical, dental, and vision insurance (up to $750 employer contribution per month), as well as employer paid life insurance, paid time off, and sick leave. The Alliance also offers a remote office stipend as well as ongoing professional development.
About Us:
Formed in 2001 and gaining nonprofit status in 2004, Turtle Survival Alliance is a global conservation organization with a mission to protect and restore wild populations of tortoises and freshwater turtles through science-based conservation, global leadership, and local stewardship. Our science-based initiatives are directed by local leaders, inspiring sustainable, community-based stewardship to prevent extinctions. Where populations cannot yet thrive in the wild, our conservation breeding programs preserve opportunities for their future survival. Turtle Survival Alliance operates or supports projects in more than 30 countries around the world, protecting critical habitats and providing on-the-ground resources to safeguard the most imperiled turtle and tortoise species. Through these efforts, we make a positive impact on well over 100 species of turtles and tortoises. For more information, visit us on our website and join the conversation and learning experience on Facebook, Instagram, YouTube, and LinkedIn.